Get in Touch with CareZon

We're here to help you with all your pharmacy and healthcare needs. Reach out to us anytime!

Call Us

Customer Care:

9048042970

Emergency:

9048042970

Email Us

General Inquiries:

subeesht2000@gmail.com

Support:

subeesht2000@gmail.com

Visit Us

Head Office:

CareZon Healthcare Avenue
India, Kerala, Calicut
HiLite Business park
3nd Floor

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Business Hours

  • Monday - Friday 8:00 AM - 11:30 PM
  • Saturday 8:00 AM - 9:00 PM
  • Sunday 10:00 AM - 6:00 PM
  • Holidays 10:00 AM - 6:00 PM

24/7 Online Support

Emergency prescription services available

Frequently Asked Questions

Quick answers to common questions

You can track your order by logging into your account and visiting the "My Orders" section. You'll receive a tracking number via email once your order is shipped. You can also contact our customer support team for real-time updates.

Yes, for prescription medications, a valid prescription from a licensed healthcare provider is required. You can upload your prescription during checkout or email it to support@carezone.com. Over-the-counter medications do not require a prescription.

We accept returns for unopened products within 30 days of purchase. Prescription medications cannot be returned once dispensed. For damaged or incorrect items, please contact us within 48 hours of delivery for a full refund or replacement.

Yes! We offer free home delivery for orders over $50. Express delivery options are available for urgent medication needs. Same-day delivery is available in select areas. Check your location during checkout for available delivery options.

Our licensed pharmacists are available for free consultation via phone, email, or live chat during business hours. You can also schedule a video consultation through your account dashboard. We're here to answer your questions about medications, interactions, and proper usage.